An accessible and intuitive helper for common I.T. problems.
Chatbots saw a 92% use increase since 2019, making it the brand communication channel with the
largest growth. The #1 department supported by businesses who use chatbot technology is IT, at 53% of organizations. Chatbots have lot of benefits such as 24/7 availability and instant responses, and can benefit both users as well as businesses.
The MSU AI Club collaborated with the Wayne State Cyber Defense Club to create a Chatbot that aims to approach people to technology by providing answers to the difficulties they encounter in our virtualized world.
Mackenzie is deployed on a neutral website and is in beta stage.
🤖 Check it out: https://project-mackenzie-bot.herokuapp.com/